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PRIVACY POLICY

Last Updated: 23 June 2025

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The National Stuttering Association (NSA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or interact with us online.


What Information We Collect
 

1. Personal Information You Provide

 

When you:

  • Register for events or memberships

  • Make a donation

  • Subscribe to newsletters or email lists

  • Contact us via forms or email

 

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (e.g., credit card details)

  • Any other details you choose to share

 

2. Device & Usage Data
When you browse our site, we automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring pages and search terms

  • Site interactions (e.g., pages viewed, links clicked)

 

This is referred to as Device Information and is collected using:

  • Cookies (tiny data files stored on your browser)

  • Log files (server logs)

  • Web beacons, pixels, and tags

 

How We Use Your Information

We use your information to:

  • Process donations, event registrations, and memberships

  • Communicate with you (transactional and informational)

  • Provide event confirmations or updates

  • Improve website functionality and user experience

  • Detect and prevent fraud or abuse

  • Share relevant updates and opportunities (based on your preferences)


Cookies and Analytics

We use cookies and tools like Google Analytics to better understand how visitors use our site and how we can improve. These tools may track how you browse our site, but do not collect personal information that identifies you directly.

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You can disable cookies through your browser settings. Learn more at www.allaboutcookies.org.

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To opt out of Google Analytics, visit: tools.google.com/dlpage/gaoptout


Sharing Your Information

We do not sell your personal information.

We only share your data with trusted third-party service providers to help us:

  • Process secure transactions (e.g., Stripe or PayPal)

  • Manage email marketing (e.g., Mailchimp, Constant Contact)

  • Analyze website performance (e.g., Google Analytics)

  • Provide customer service or technology support

 

We may also share information to comply with legal obligations or to protect our rights.


Behavioral Advertising
With your consent, we may use your data for limited interest-based advertising via platforms like Facebook or Google.

You can adjust your preferences or opt out:

 

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Know what data we collect

  • Request access, correction, or deletion

  • Opt out of data sharing for advertising

 

If you are a resident of the EU/EEA, you have rights under GDPR, including:

  • Access and correction of your data

  • Request deletion ("right to be forgotten")

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

 

To exercise your rights, email us at: info@WeStutter.org


Data Retention

We retain personal and order information for as long as necessary to fulfill its purpose, comply with legal obligations, and support historical reporting. You may request deletion of your data at any time by contacting us.


Membership & Login Access

Some areas of our website are accessible only to registered users. To access these features, you may be asked to submit personal details and create a login.

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This information is stored securely and used exclusively by the NSA. We do not sell, rent, or share your login data or personal details without your explicit consent.

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Photo/Video Policy

By registering for and attending a paid National Stuttering Association (NSA) event, you grant permission for the NSA to capture and use photographs, video, and other media of you and/or your child(ren) during the event. These images may be used in future NSA printed materials, websites, social media, or other promotional content. NSA events typically include planned programming where photos are commonly captured to highlight and celebrate participation. If you prefer not to appear in such media, please email us at info@WeStutter.org prior to the event.

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If we wish to use an image that was publicly posted from a non-NSA event, we will first request explicit permission from the person who posted it.

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Intellectual Property

Unless otherwise noted, all content on this website—including text, graphics, documents, and media—is the intellectual property of the National Stuttering Association and may not be copied, shared, or used without express written consent.
 

Security
We use industry-standard measures, including SSL encryption, to protect your information. While no method is 100% secure, we are committed to keeping your data safe and take all reasonable steps to prevent misuse or unauthorized access.


External Links
Our site may link to external websites not operated by the NSA. We are not responsible for the content or privacy practices of those third parties.


Children's Privacy
We do not knowingly collect personal data from children under 13 without parental consent. If we learn that we have inadvertently collected such information, we will delete it.


Policy Updates
This policy may be updated to reflect changes in our practices or legal requirements. We encourage you to review it periodically. The latest version will always be posted on this page.

 

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

National Stuttering Association
info@WeStutter.org
www.WeStutter.org

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